Ginger: Care Team
Explaining how the Care Team helps Ginger's app users.
The Mezzolab team has been nothing but great to work with. Smart, creative, thoughtful and very dedicated to provide an amazing customer experience. Amazing service.
Marcelo Manjon
Head of Product
Challenge
Ginger wanted to give their app users a better in-app experience. They needed to explain how their Care Team works to support better mental healthcare outcomes.
Solution
We created an animated explainer video that walks users through how the Care Team can help. It showcased the Care Team's role, making it clear how they're there to support users every step of the way.
Results
Users loved seeing how the Care Team was there to help, leading to a better in-app experience and smoother onboarding process.
Ginger
Ginger is a pioneering digital mental health platform providing personalized and on-demand support for individuals in need.
With a diverse team of mental health professionals, Ginger offers comprehensive services ranging from therapy to psychiatry and coaching.
Mental Health & Tech
San Francisco, USA
B2B & B2C
2011
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